Technical Hardware Help & Support

There's a first time for everybody. Many things are complicated in their simplicity. Not all instruction manual's are as clear as the author(s) believe. Here's a few common technical questions deserving of a dedicated page to help you with your projects

Common Technical Support Topics:

Determining Door Backset & Thickness - Martell Hardware - Architectural Hardware & Builder's Hardware

A very common question when it comes to the first time ordering door controls like Passage, Privacy and Entry sets. After you do it once, you're a professional.

Gate Stops - Save Your Hardware! - Martell Hardware - Architectural Hardware & Builder's Hardware

If a gate stop is not installed on your gate, the risk of damage to the gate and its hardware is increased and as a result, normal usage of the gate can result in fractured handles and hinges. Fractures can occur when a strong gust of wind or a heavy hand closes the gate without a gate stop. Don't forget about our four legged friends either.

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